The invitation email
- Each supplier receives an email from your organization’s procurement address with the RFQ number, title, response deadline, and a button that opens their quote portal.
- For RFQs, a PDF copy of the request is attached to the email.
- If the supplier has multiple contacts on file, every active contact receives the email. Each contact gets it in their preferred language (English or Spanish), as set on the supplier’s contact record. All contacts of the same supplier share one portal link.
- The link is personal and non-transferable — each supplier gets their own.
- If an email fails to deliver, the RFQ owner is alerted by email and in-app so the issue can be fixed and the invitation resent.
What the supplier sees
The portal shows your company name and logo, the RFQ number and title, the response deadline with a days-remaining indicator, an Urgent badge when applicable, and the full list of line items with quantities and units.Filling the quote
For each line item the supplier enters:- Unit Price — required for at least one item. Line totals and the grand total calculate automatically. Partial quotes are accepted; only items with a price are submitted.
- Lead Time (days), Brand, and Model — optional technical details.
- A free-text note for the item.
- Commercial Quote — their own quote document, price lists, or proposals (PDF, Excel, images).
- Technical Documents — datasheets, spec sheets, certifications, or drawings (PDF, PNG, JPG).
Submitting
After completing a quick security check (captcha), the supplier clicks Submit Quote and confirms in a summary dialog showing the total and item count. Submission is final and cannot be undone by the supplier. After submitting:- The supplier sees a confirmation screen with their total, items quoted, and attachment counts.
- The RFQ owner receives an in-app notification and an email with the supplier name and quoted amount.
- The quote appears immediately in the RFQ’s comparison view.
Link states
- Already submitted — reopening the link shows a “Quote submitted” confirmation. The Q&A section remains available so the supplier can keep asking questions and reading your replies.
- Expired — if the invitation has expired, the supplier sees an “RFQ Expired” page explaining that submissions are no longer accepted and to contact your company for an extension.
- Invalid — a revoked or mistyped link shows an “Invalid Link” page.

