Internal thread on a request
Every purchase request carries an internal thread where the requestor, the assigned buyer and the PM talk about it: what the specification really means, whether an alternative is acceptable, why it’s urgent.- Messages take text and attachments — a datasheet, a drawing, a photo of what broke.
- The thread lives on the request, so it stays attached when the request becomes an RFI, RFP or RFQ.
- It is internal only. Suppliers never see it.
Message thread with a supplier
On an RFQ you can also hold a direct thread with one supplier, separate from the internal conversation.- Messages support text and attachments both ways.
- When you send one, the supplier gets an email with the message, in their own language — not yours.
- They reply from their quote portal, without an account.
- Each thread is private to that supplier. Nothing you say to one is visible to the others.
Which is which
The supplier thread and Q&A overlap on purpose: Q&A is the supplier raising a formal question from the portal while preparing a quote, and it appears in their portal beside the questions from your side. The message thread is your team opening a conversation — chasing a missing document, sending a revised drawing.
Everything sent to a supplier is recorded in the RFQ’s audit history. The internal thread is part of the record too, so a decision argued out in the thread can be read back months later.

