Prices
Prices are in US dollars and exclude taxes. There is no implementation fee. Free does not support extra seats or storage. On annual billing, extra users and storage are billed for the year at twelve times the monthly price.
Adding users or storage
On Starter and Team, an administrator can add users or storage in Settings → Plan → Extra users and storage. Choose how many, review the monthly total and confirm. On a paid subscription, additions are charged straight away for the rest of the current period, prorated, and the new limit applies once the payment goes through. If the card needs authentication or is declined, nothing changes until the payment is completed in Manage billing. Removals apply at once, and the unused part of the period is credited to your next charges. If your organization moves to Free, extras stay saved but inactive, and return if you go back to Starter or Team. You can also remove extras, but not below what your organization already uses. For more than 100 extra users or 5 TB of extra storage, contact hello@seloria.io.What each plan includes
Monthly publishing allowance
Free’s three publications are shared between RFI, RFP and RFQ. Only the first publication of each document counts. Drafts, corrections, resends and subsequent rounds do not consume another publication. Cancellation does not return a used credit. Purchase orders have a separate allowance of three first issuances. The period follows your organization’s time zone. Reaching a limit does not block receiving supplier responses, comparing or awarding quotes, recording goods receipt or preparing drafts. Publications and issuances made before a downgrade still count in that month’s usage.Users and downgrades
Active users and pending invitations take seats. Suppliers using the portal, deactivated users and anonymized users do not. When moving to Free with excess users, one administrator remains operational and other users become read-only. Nobody is deleted or deactivated. Data in modules outside the plan remains available for reading and permitted data exports, subject to each user’s role. Audit export still requires Team. Pending approvals remain visible and must be explicitly canceled before issuing through Free.Storage
Storage includes your attachments, supplier quotations, message files, logos and profile pictures. Generated exports do not count. When storage is full, internal uploads pause; existing files remain available. Supplier invitations reserve space for responses before they are sent. This lets a supplier attach an offer even when the buyer has filled the normal storage allowance. Per-file limits still apply. If there is not enough space to reserve a new invitation, the buyer sees the error before sending it; already sent commitments are preserved.AI allowance
All plans include AI with weekly and monthly allowances; Free’s allowance is smaller. Supplier autofill shares the organization’s allowance. The week starts on Monday and the month on the first day, both in UTC. If the allowance runs out, AI pauses until reset and manual entry remains available. Feature access still follows your plan: AI does not unlock invoice processing on Free or Starter.Subscribing and billing
An administrator subscribes from Settings → Plan: choose Starter or Team, monthly or annual, and pay by card on Stripe’s secure payment page. You accept the Terms of Service at checkout. If you subscribe during the trial, the first charge is made when the trial ends; the rest of the trial stays free. A discount code can be entered on the payment page.- Renewal: the subscription renews automatically each month or year, and is charged in advance to the card on file. Seloria LLC issues the invoices and receipts.
- Manage billing: in Settings → Plan → Manage billing, administrators update the card, download invoices and cancel.
- Cancelling: charges stop, the plan stays active until the end of the period already paid, and then your organization moves to Free and keeps its data. Fees already paid are not refunded.
- Failed payments: Stripe retries the payment and administrators see a payment notice in Settings → Plan. The plan stays available for 7 days from the start of the unpaid period; after that the organization moves to Free until the payment is made. While a payment is outstanding, pay it or cancel it in Manage billing before subscribing again.
- Changing plan: switching between Starter and Team is not available online yet; email hello@seloria.io.